Refunds Policy

Last updated: 11/20/2025

1. Overview

At NammaLaunch, we strive to ensure your satisfaction with our services. This Refunds Policy outlines the terms and conditions under which refunds may be issued. Please read this policy carefully before making a purchase or payment.

2. Refund Eligibility

Refunds may be issued under the following circumstances:

  • Service cancellation within the specified refund period
  • Technical issues preventing service delivery
  • Duplicate payments or billing errors
  • Failure to deliver promised services as described

Eligibility for a refund will be determined on a case-by-case basis and is subject to our review and approval.

3. Refund Request Process

To request a refund, you must:

  1. Contact us within the applicable refund period (if specified)
  2. Provide your order or transaction details
  3. Explain the reason for your refund request
  4. Submit any supporting documentation if required

All refund requests must be submitted through our official channels. We will review your request and respond within 5-7 business days.

4. Refund Timeline

Once your refund request is approved:

  • Refunds will be processed within 5-10 business days
  • The refund will be issued to the original payment method used for the transaction
  • Processing times may vary depending on your payment provider
  • You will receive a confirmation email once the refund has been processed

5. Non-Refundable Items

The following items or circumstances are generally not eligible for refunds:

  • Services that have been fully delivered or completed
  • Digital products or content that has been accessed or downloaded
  • Services cancelled after the refund period has expired
  • Charges for which you have already received value or benefit
  • Administrative fees or processing charges

6. Partial Refunds

In some cases, we may issue a partial refund based on:

  • The portion of the service that has been delivered
  • The duration of service usage before cancellation
  • Any applicable fees or charges
  • The specific terms of your service agreement

7. Chargebacks

If you file a chargeback or dispute with your payment provider, we may suspend your account until the matter is resolved. We encourage you to contact us directly first to resolve any issues, as we are committed to finding a fair solution.

8. Currency and Payment Methods

Refunds will be issued in the same currency as the original payment. If the original payment method is no longer available, we will work with you to arrange an alternative refund method.

9. Changes to Refund Policy

We reserve the right to modify this Refunds Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about refunds or need to request a refund, please contact us through our website or the contact information provided on our platform. We are here to help and will work with you to resolve any issues.